Sue Mann, Sue Mann Consultancy
Human Error can not be completely avoided. We are finding that as processes become more and more improved and better controlled, often, Human Error becomes more visible. But it seems that the pharmaceutical industry still struggles to recognise and correctly addressing types of human error and regulators see human error only as a last resort. Chapter 1 of the EU-GMP Guidelines (1.4, xiv) state “where human error is suspected or identified as the cause, this should be justified, having taken care to ensure that process, procedural or system-based errors or problems have not been overlooked…”. Problems appearing as human error should always be explored further. Human Error is rarely the root cause of a non-conformance. But sometimes it is – and sometimes it’s a symptom of another underlying problem.
This Webinar has been designed for upper management functions, QA personnel and other GMP functions such as GMP Compliance Managers.
For our webinars, we use Cisco WebEx, one of the leading suppliers of online meetings. At http://www.webex.com/test-meeting.html
you can check if your system meets the necessary requirements for the participation at a WebEx meeting and at the same time install the necessary plug-in. Please just enter your name and email address for the test. If the installation is not possible because of your rights for the computer system, please contact your IT department. WebEx is a standard nowadays and the necessary installation is fast and easy.
In this Webinar we will discuss
- What is behind “Human Error”?
- The link to human behaviours
- Human Error rates – how many is too many?
- Tips for reducing human errors